Delivery

Delivery Services

Bank Holiday Weekend May 27th - 29th 2017

Please allow additional time for shipping as delivery services and ourselves will be closed on the Monday.
If you require goods before the weekend please order before 1pm on Thursday using the DPD Next Working Day delivery option.

DPD Shipping Next Working Day
Goods ordered after 1pm on Friday 26th May will be processed but will not be delivered until Wednesday 31st May at the earliest.

Royal Mail 2nd Class Post
Goods ordered after 1pm on Friday 26th May will be processed and in the Royal Mail system from Tuesday for delivery within their recommended 3-5 days service time.


Our delivery charges and shipping estimates throughout the UK.

Collect In Store

We now have a "Collect In Store" option for local online orders for Cardiff CF postcodes. If you wish to use this service please note it is only available Mon - Sat 10am - 4:30pm. Once an order is received we will contact you via phone and or email to confirm the goods are available and ready for collection. Please wait for the approved collection confirmation before travelling to us in store and bring proof of the order, either a print out of the order confirmation email or order invoice. Please note our store hours can vary on International sporting weekends held in Cardiff, Christmas and Bank Holidays, please phone for information.

Or you can order over the phone and collect in store, please phone us on 029 2034 3141.

International Delivery

Please note that we do not offer shipping to Channel Isles or International destinations, we only ship goods within the UK, Scottish Isles, Northern Ireland, Isles of Wight / Man / Scilly. Additional postcode clarification on certain areas are shown further down on this page.

DPD Next Day Service (Working Days Only Mon - Fri)

DPD 24 hour courier with Predict, when using this option we will give you a more precise estimated of when your goods will be delivered. The morning of your delivery we will email you an approximate 1 hour window, so gone are the days of having to wait in all day to take collection of your goods. If you have provided us a mobile phone number you can also receive text notification of your delivery.

For next day delivery orders need to be placed before 1:00pm. These are delivered Monday to Friday, 9am - 5pm, no deliveries will be made on Saturday, Sunday or Bank Holidays. Orders placed after 1pm on a Friday will not be shipped out from us until Monday.
Certain areas may not qualify for 24 hour delivery (Service may take longer)
If you are not there to receive your delivery, please follow the instructions on the card left.
Next day delivery is for Working days only Monday - Friday.

Want more information on how Predict works, view video

Royal Mail 2nd Class

Selected items qualify for Royal Mail 48 2nd class post delivery this will take 3-5 working days
Please see checkout pages to see if available.
No deliveries will be made on Sunday or Bank Holidays

Class of Service Weight Cost
Standard Delivery - Royal Mail 0 - 1kg £2.99
  1kg - 2kg £4.99
  Over 2kg £6.99
DPD Next Day ( UK Main Areas ) All £4.99

Free Postage

Free postage is available for any orders over the value of £50 before postage is added. (If discount codes are available & used the order value must exceed £50.00 after the discount has been calculated or postage will be charged). Please bear in mind that we reserve the right to send the goods by our least costly service, if you are having your goods delivered to mainland UK (not including Highlands and Islands) this will usually be delivered by DPD on a Next day service. If you are having the goods sent to a Highlands or Islands address this will be sent via Royal Mail.

Postcode Area Clarification

Northern Ireland, Isle of Wight, Isle of Man & Isle of Scilly = BT, IM, TR21-25, PO30-41

Scottish Highlands & Islands includes postcodes:- AB36-38, AB55-56, FK17-21, HS1-9, IV1-56, IV63, KA27-28, KW1-17, PA20-49, PA60-78, PH19-26, PH30-44, PH49-50, ZE1-3

Please note:- We regret that we are unable to deliver Internationally and to the Channel Isles Guernsey, Jersey..e.t.c...

Delivery Information

Orders are usually shipped within 48hrs and posted by DPD and Royal Mail 2nd class, please note that these maybe signed for services so please ensure someone is in to sign for it. Please not goods can only be shipped out from us Mon - Fri and not on weekends.

Post charges are between £2.99 & £4.99 (UK Mainland only)
Up to £10.00 for NI, Isle of Wight / Man / Scilly and Scottish Highlands & Islands
(Please refer to the list of postcodes at the bottom for the area clarification)
(Unfortunately we do not ship goods to the Channel Islands)
Postage costs depend on weight and are shown in the checkout pages

Any deliveries scheduled to arrive on a Bank Holiday will be delivered the following day.

Please note we are unable to guarantee next day delivery on any order.

Please make sure that you select the correct shipping zone at the checkout or additional postage may be required.

If an item is unable to be delivered and is not collected from the depot (DPD or Royal Mail) within 7 days, the parcel will be returned to us and you will be charged postage rates again to resend the item/s to you. Deliveries are only classified as lost after a period of 14 days after posting.

Tracking Your Parcel

If you would like to track your parcel you can click on the links below and enter your tracking number

DPD
DPD Track & Trace