T`s & C`s

About Us
Baileys Army Store has been trading in the centre of Cardiff for over 50 years. Our trading details are as follows:

Company Name : Baileys Cardiff Ltd Trading as Baileys Army Store
Company Number : 05087281
VAT registration number : 713 0658 58

Our Contact details:

Baileys Army Store
11-13 Wyndham Arcade
St Marys Street
Cardiff
CF10 1FH

Making A Purchase
We accept Visa, Mastercard, American Express cards which are registered in the UK and also PayPal and Apple Pay. We charge for every item as soon as the checkout procedure is complete as we feel this is the most secure way of processing payments. You may also send your credit card information via phone 02920 343141.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that an error has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

If purchasing a product which includes a sharp object eg (knife, scissors) you are agreeing that you are of legal age (18 years or older) to purchase such a product.

Please note that prices that appear online do not apply to purchases made in the shop.

Shipping And Handling
Orders are usually shipped within 48hrs and posted by DPD and Royal Mail for so please insure someone is in to sign for it. If an item is unable to be delivered for and not collected from the depot (DPD or Royal Mail) within 7 days, the parcel will be returned to us and you will be charged postage rates again to resend the items to you. Deliveries are only classified as lost after a period of 14 days after posting.

Free postage orders will be sent via DPD service unless your delivery address is located within the Royal mail only area as shown in our Postcode Clarification Areas section on our delivery page.
Delivery Schedule
We deliver your order right away. We will normally send your order to you in 1 business days

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Tax Charges
For orders made from the UK or the European Union, 20% VAT is included.

Credit Card Security
When the order is placed at our website your card details are taken by Stripe, PayPal on our behalf. At no point are they available to us.

Guarantee
We guarantee your satisfaction.

Reaching Us
Our Contact details:
Baileys- The Army Store
11-13 Wyndham Arcade
St Marys Street
Cardiff
CF10 1FH

Phone: 02920 343141
Email: info@thearmystore.co.uk

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 02920 343141 or write to us at the address above.